Privacy Policy
How Timber Ellewood handles the limited personal information this website collects.
Our approach in one paragraph
Timber Ellewood is an informational website about smart wooden furniture. We collect the minimum personal information needed to answer your enquiries, we do not run advertising, analytics, or social tracking scripts on this website, and we do not sell or rent personal information to anyone.
What information we collect
1. Information you send to us through the contact form
When you use the contact form you provide:
- Your name (required)
- Your email address (required)
- A phone number (optional)
- Your message
This information is used only to respond to your enquiry. If the website’s mail transport is unavailable, no copy of your message is stored on the server and the message is not sent — we direct you to our phone number instead.
2. Direct communications
If you contact us by phone, email, or post, we may keep notes necessary to answer you. We keep such records only as long as needed for the enquiry and any reasonable follow-up.
3. Information collected automatically
The website hosts its own files and does not load third-party trackers. Like virtually all web servers, the hosting environment may record standard technical logs (IP address, browser type, time of visit, pages viewed) for security and troubleshooting. These logs are held by the hosting provider under its own policies and are not used by us to profile visitors.
Cookies and similar technologies
This website uses only a small number of strictly necessary cookies and local storage entries:
- A session identifier used to protect the contact form against abuse (a necessary cookie).
- A preference marker remembering your cookie consent choice (either a local storage entry or a low-scope cookie).
We do not use advertising cookies, analytics cookies, or cross-site tracking. For full details, see the Cookie Policy.
How your information is used
- To reply to your questions about furniture, materials, or care.
- To respond when you report a problem with the website or a factual error.
- To meet any legal obligations that apply to running a website.
We do not use your information for marketing, and we do not add you to mailing lists when you enquire.
When we share information
We share personal information only:
- With the website’s hosting provider, to the extent its normal server logging captures technical data (see above).
- When required by law, a court order, or a valid law-enforcement request.
- In connection with a transfer of the business or its assets, if that ever occurs.
We do not sell, rent, or trade personal information, and we do not share it with advertisers, because this website runs no advertising.
How long we keep information
Contact messages are kept only as long as needed to handle your enquiry and reasonable follow-up, after which they are deleted from mailboxes. Server logs follow the hosting provider’s retention cycles. Cookie-consent markers are kept for up to one year or until you clear them in your browser.
Security
We use reasonable technical measures: HTTPS is used for the site where the hosting environment supports it, form input is validated and output-escaped, and the contact form uses a session token to guard against cross-site request abuse. No system is perfectly secure, and we cannot guarantee absolute security of transmitted information.
Children’s privacy
This website is not directed at children under 13, and we do not knowingly collect information from children. If you believe a child has provided us personal information, contact us and we will delete it where possible.
Your rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to or restrict certain processing. To exercise these rights, contact us with enough detail for us to identify you. This website’s own processing is very limited — there is no account system and no stored database of enquiries.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top reflects the latest version. Material changes will be reflected here, and continued use of the website after changes means acceptance of the updated policy.
Contact about privacy
For any privacy question or request, contact us at:
- Email: [email protected]
- Phone: +1 (844) 313-1045
- Address: 48 Reg Thompson Rd, Dyer, TN 38330, United States
- Contact form: contact page